Shipping Policy

Delivery & Dispatch

Each order is prepared with attention to detail before dispatch.

Orders are typically processed and shipped within 4–5 business days (excluding weekends and holidays) after confirmation.

Shipping Charges & Timelines

Shipping charges are calculated at checkout based on your location and order details.
Local Delivery: 1–3 business days
National Delivery: 3–7 business days
Delivery timelines may vary slightly depending on location and logistics conditions.

Delivery Network

Once your order is shipped, you will receive a confirmation with tracking details.
Tracking links are usually active within 24 hours of dispatch.

Order Tracking

We partner with trusted logistics providers to ensure safe and timely delivery.
Your order is packed securely to reach you in perfect condition.

Careful Packaging

Every product is packed with protective materials, keeping fragility in mind, so it reaches you safely, just as intended.

Returns & Support

You can raise a return request within 2 days of delivery.Requests beyond this period may not be eligible.

Returns Eligibility

Returns or replacements are applicable only in case of: Damaged products during transit.

Damage Handling

If your product arrives damaged, please share clear photos or videos within 24 hours of delivery. Once verified, we will arrange a replacement or suitable resolution.

Return Process

To initiate a request, contact us with your order details.Our team will guide you through the next steps for return or replacement. Returned items must be unused and in original condition, along with proof of purchase.

Refunds

Once the returned product is received and inspected, we will notify you of the status. If approved, refunds will be processed to the original payment method within a few business days.

Important Note:

Due to the handcrafted nature of our products, minor variations in texture, color, or finish are natural and not considered defects.

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